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|>E-Commerce Business ? Proceed With Caution
Posted by nick_niesen on October 28th , 2010
There is an epidemic in the United States. An epidemic that is so overlooked, if gone unchecked any longer, could cripple the economic strata of the U.S. An epidemic that could be responsible for the genocide of millions of businesses. Curious what it is? I am referring to the gross mismanagement of e-commerce businesses. Okay , perhaps the phrases ?cripple the economic strata? and ?genocide of millions of businesses? was stretching a bit too far, however, it is a fact that the bulk of e-commerce businesses are not built on an infrastructure that embodies stability. I am referring to a lack of customer service support in the umbrella of businesses designating themselves ?e-commerce? or ?virtual businesses?.
It is true that the lure of starting the e-commerce business is powerful. An endeavor as such usually requires little or no capital investment , a credit card processing account, and rudimentary knowledge of HTML coding. These three elements compose the basic formula for starting an e-commerce business. There is a marked difference in the formula for starting a business and the formula for maintaining a business. To expound on the latter, what truly makes a business thrive is proper customer relationship management and immediate telephone live voice account support. This is the key component that is missing from most on-line or ?virtual? businesses.
Take , for instance, the internet based company Netflix. If you are unfamiliar with the company, they are a relatively young e-commerce business specializing in mail order DVD rental. The minds behind the ingenious idea that is the basis of Netflix failed to create telephone support for their product. There is no doubt this decision was a calculated one as they most likely weighed the cost of maintaining an in-house call center vs. integrating purely e-mail based support. Without looking at the numbers side of the argument , imagine the frustrated consumer having problems with their order and having to rely on a 24 hour lagged e-mail response system to rectify their account issues. Based on this plausible conjecture, I believe lack of live operator support will be the ruin of the Netflix organization and the downfall of all e-commerce businesses that follow the same train of thought. What these businesses do not realize is that it is possible and extremely cost effective to outsource your call center needs to an established advanced call center facility. This solution has a two fold benefit. It serves to establish a solid foundation of customer relationship management and opens businesses up to benefit from word of mouth advertising.
I believe even a small internet business can greatly benefit from utilizing a call center to manage their customer service or sales calls. The initial investment is usually zero (excluding research time to find the appropriate facility) and most call centers charge on a per call basis (meaning you only get charged for the calls they actually receive). If looking at business from the customer?s perspective as opposed to looking at it from an initial profit standpoint, it behooves all e-commerce businesses to initially setup a live call center to manage all of their calls. If the infrastructure is not initially setup correctly , your business may fail before it has even begun.
Expert information if you have worries regarding the condition of your eyes Health Articles | July 29, 2011
Ophthalmology can be difficult to understand which is why the majority of people don't feel 100% confident in identifying a potential problem with their eyes. In most cases, they don't even know when their last check-up was or when their next one should be.
This can be very dangerous especially as time goes on because if you experience sudden lack of vision in some areas of the eye and you don't get your eyes checked over by a trained optometrist you could permanently damage your site. So if you have doubts about the wellbeing of your eyes then take the time to read the article below thanks to the experts at :
There are a variety of surgeries within a number of locations. Most surgeries are based in major cities such as Manchester , Edinburgh or London. Therefore laser eye surgery in London could be the ideal place to find your nearest surgery. Most surgeries are well-established, which means that they will have long waiting lists. A positive aspect of this is that the treatment clinic staff have a huge amount of experience. In a lot of cases, they may have affiliation with state registered opticians so it may be a good idea to ask your personal optician for their views before looking for an eye surgeon.
The technology used by ophthalmologists varies depending upon the eye condition being treated. For invasive cornea surgery a Ziemer LDV Femtosecond precision laser will be used. This particular piece of equipment lets a surgeon operate effectively without the use of a blade. There is also OCT (Ocular Coherence Tomographer) , a new form of non-invasive imaging technology, that is being used more and more to map the shape, size and contours of the eye. for those that suffer from more complicated conditions there is Anti-VEGF ***** and Fluorescein angiography treatments. These are simply a few of the procedures and equipment that are currently in use by professional ophthalmologists.
Cataracts generally tend to affect the elderly , however it should be remembered that many children also suffer with the condition. Their medical name is congenital cataracts and they develop either shortly before or after birth has taken place. The main feature of the condition includes the clouding of the eye, which can range from milder cases to entire opacity. Other symptoms are near-sightedness or myopia - due to increased l.